Kitchen Remodeling

Alan Urszuy, the boss of 1st Choice Plumbing recently posed a big question, what comprises customer service. Is it doing what you seek to accomplish, in a job, based on the belief that you know better than the client what's correct for them, and as a result they will like the end product, or is putting the client"s wants first the proper strategy. Alan has found that by way of cost savings, many contractors are taking entire jobs on themselves rather than subcontract to competent sub-specialists. The results, at times, is that the customer and their desires get lost in the ongoing flow of the project. 

On one just completed job, Alan was working with a general contractor, and the job was going along great only no one among the workers desired to be responsible for talking with the homeowner about purchasing the plumbing fixtures. In this case, Alan stepped in and took the time to discover exactly what look the homeowner wanted to have in the bathroom. This involved showing the customer a number of of fixture options and going through Lowe's catalogues until the plumber could accurately ascertain which options the client liked the best

One tip Alan gave is a recommendation that householders precisely pin down the contractor and get a express impression of hoiw the final product will look. On one $20,000 + bathroom and kitchen remodeling job, the heavy concrete bowl basin was placed in a granite countertop. The tap, on the other hand, was a wall spout and had to be in line with the basin. Someplace or another Among the workers there was a misunderstanding and when the job was done the faucet was lined up with the border of the basin and not the center. Alan was called in to realign everything, and the first thing he did was to to sit down with the client and find out exactly how he wanted the completed sink and countertop to look.

The bottom line is that remodeling jobs must meet customers expectations about the job; projects requiring plumbing installation need to include an experienced plumber who knows how to properly connect fixtures to pipes and with lengthening and constructing pipes so the fixtures will end up where the homeowner wants them.

 Google+

Resource Box; 1st Choice Plumbing Inc.; 3502 Taney Road; Baltimore, MD. 21215. Call (410) 967-6547

Category: Kitchen Plumbing

Tags; faucet installation, kitchen remodeling, countertop installation, sink and faucet, remodeling, sink plumbing, faucet plumbing

,